Reservations made via a Travel Agent or individual Wholesale/Tour Operator these packages are not considered eligible.Other non–eligible rates are defined as airline crew rates, travel industry employee rates, group bookings, Conference and Incentives events, Government, Special Discounted stays, Discounted Long stays, Banquets, Club Membership fees, Gift Vouchers, Employee rates, Barter and Complimentary.
The number of Miles&Smiles awarded is based upon the room type booked and paid for, even if a different room type is provided. A Member staying at Mazagan Beach & Golf Resort will receive 1 Mile for every $USD 1 spent on eligible room rate transactions. Miles&Smiles Members who have not paid the eligible rate will not earn Miles on the room tariff.
Miles can be earned by the Member on additional rooms booked if (i) the Member is staying at Mazagan Beach & Golf Resort at the same time; and (ii) all rooms are reserved and registered in the Member's name; and (iii) the Member pays for all rooms. Benefits for Miles&Smiles Members are applicable to the guest room accommodating the Member only.
Miles&Smiles are earned on the net amount excluding authority fees and applicable service charges and after any discount has been applied to the bill.
Members must present a valid Miles&Smiles Card at the time of check-in to earn Miles.
Miles will be credited to the Member's Account only after payment in full is made for the qualifying stay.
Receipts should be retained as proof of spend until Miles appear on the Member's statement. Receipts must be presented for a retroactive claim.
If the Member wishes to claim an adjustment to the number of Miles awarded or, a retroactive claim, the Member must do so within 12 months of the date of transaction, by sending written details to firstname.lastname@example.org with original invoice for which the Member did not receive the correct number of Miles&Smiles.
Miles&Smiles Members may not earn miles or points with any other frequent flyer or loyalty scheme for the same stay. Miles may not be combined with or transferred to any other loyalty scheme.
Miles cannot be earned if room stay has been booked on a special promotional offer or promotional rate.
Mazagan Beach & Golf Resort reserves the right to change these terms and conditions, along with the available benefits structure at any time, with no advance notice.